GENERAL POLICIES
Although we do not have dog breed or domesticated species restrictions, we are unable to provide service for aggressive or vicious animals.

All dogs & cats must be flea and tick free, on a flea and tick preventative, and current on vaccinations by a licensed veterinarian.

Same day and/or next day service is subject to availability and available for established clients only.  Requests for same day service are subject to a fee of $25 in addition to the fee for the visit(s).

A 'Getting to Know You' visit is required before care of any animal can begin.  Please email us or call us at 404 274 1090 to schedule a visit.

We require two (2) sets of working keys and two (2) access cards (if applicable) for those living in gated communities.

We are unable to provide care for animals whose owners we have not met and interviewed previously.  If (an)other animals with whom we are unfamiliar (is) are in the home during a scheduled visit, please be advised that the animal(s) for whom we are scheduled to care for is (are) the only animal(s) for whom we can accept responsiblity.

Owners are responsible for any and all costs resulting from injury caused by his/her pet(s) to other animals or humans, including FROLIC caregivers, as well as damage(s) to the property of others.  FROLIC is not responsible for these expenses and the owner will be billed accordingly.  FROLIC takes appropriate precautions to protect your pet(s) and property.  Owners understand that we provide care for friendly, well-adjusted animals.